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Terms and Conditions for The Cake Studio

Welcome to The Cake Studio! These terms and conditions outline the rules and regulations for the use of our website, located at thecakestudio.in. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use The Cake Studio's website if you do not accept all of the terms and conditions stated on this page..

1. Information

The Cake Studio operates with a commitment to providing our customers with high-quality cakes and exceptional service. These terms and conditions govern the use of our website and the purchase of our products. By using our website and placing an order, you agree to comply with these terms.

2.Contact Information

Email: anuraggingh@gmail.com
Phone: +9188304 72304
Address: 1/102, Vishesh Khand 1, Gomti Nagar, Lucknow, Uttar Pradesh 226010

3. Eligibility

To use our website and place an order, you must be at least 18 years old or have the consent of a legal guardian. By using our website, you warrant that you meet these eligibility requirements.

4. Account Registration

Creating an account on our website is optional but recommended for a better shopping experience. When registering, you agree to provide accurate and current information and to update this information if it changes. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

5. Ordering Process

Placing an Order

Browse our selection of cakes and add your desired items to the cart. Review your order and proceed to checkout. Enter your delivery details, select a delivery option, and make the payment.

6. Order Confirmation

After placing an order, you will receive a confirmation email or SMS with your order details. Please review this information carefully. If there are any discrepancies, contact us immediately at +9188304 72304 or anuraggingh@gmail.com.

7. Payment

We accept various payment methods, including credit/debit cards, net banking, and digital wallets. All payments are processed securely through our payment gateway. Full payment must be received before your order is processed and delivered.

8. Pricing and Availability

All prices listed on our website are in Indian Rupees (INR) and are inclusive of taxes unless otherwise specified. We reserve the right to change prices at any time without prior notice. Product availability is subject to change, and we will notify you promptly if a product you have ordered is unavailable.

9. Delivery

Delivery Options

Standard Delivery: Within 24 hours.
Same-Day Delivery: Orders placed before 1:00 PM.
Fixed Time Delivery: Specific time as chosen by the customer.
Midnight Delivery:Orders delivered at midnight.

10. Delivery Charges

Delivery charges vary based on the delivery option and location. Refer to our shipping policy for detailed information on delivery charges.

11. Delivery Process

Our delivery team will contact you before arriving. We offer contactless delivery for your safety. If you are unavailable at the delivery address, our delivery executive will try to contact you to arrange an alternate delivery time.

12. Cancellation and Refund Policy

Standard Orders: Can be cancelled up to 24 hours before the scheduled delivery time. Same-Day and Fixed Time Deliveries: Cannot be cancelled once confirmed.
Midnight Deliveries: Cannot be cancelled once confirmed.

13. Intellectual Property

The content, images, logos, and trademarks displayed on our website are the property of The Cake Studio and are protected by copyright laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.

15. Changes to Terms

The Cake Studio reserves the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website after such changes, you agree to be bound by the revised terms and conditions.
Thank you for reading our terms and conditions. If you have any questions or concerns, please contact us at the provided email or phone number.